23 Aug 2024 09:03 AM
we have SKY Q - with main box and a downstairs 2nd room mini box and a booster - we have also have SKY upstairs in main bedroom - if we wish to watch upstairs w ehave to turn off 2nd Box downstairs -
23 Aug 2024 09:29 AM
Posted by a Superuser, not a Sky employee. Find out more
@Jason211 wrote:
we have SKY Q - with main box and a downstairs 2nd room mini box and a booster - we have also have SKY upstairs in main bedroom - if we wish to watch upstairs w ehave to turn off 2nd Box downstairs -
Hi @Jason211
If you have two minis you may only be able to watch one at a time depending on what main Q box you have.
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
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