brookside not available for episodes 242-245 on Wednesday December 20th 2023

[killifish]

The 241-245 option is on screen but when I click on it nothing happens 

[Tom-W19]

Hi @killifish 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Ecosse]

One thing to try, if you can find these on your SKY GO mobile app but they will still not download to your box, it's probably an issue with your TV Guide - to resolve this just unplug the main Q box from the wall for 30 seconds.  Plug back in and allow the system to reboot for around 5 minutes.  The main TV Guide will take another 3 minutes to reload.

Once all is back in place, try again with your episodes.  Just a theory, good luck.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.