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Discussion topic: You cannot pause or rewind this programme

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This message was authored by: Torzieb

You cannot pause or rewind this programme

On both TVs (sky q) when trying to pause, rewind etc on any channel 4/E4 programmes I get the above message. I have shut down each TV, followed all suggestions of doing an engineer system reset and still no change.  Does anyone else have this issue or a suggestion of how to fix it?

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This message was authored by: Brill+Gill

Re: You cannot pause or rewind this programme

Posted by a Sky employee

Hi @Torzieb, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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