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Discussion topic: Won’t record

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This message was authored by Kerryt89 This message was authored by: Kerryt89

Won’t record

Hi my sky q box won't record or let me play recording items and keeps showing a blank screen

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This message was authored by Laing1 This message was authored by: Laing1

Re: Won’t record

Posted by a Superuser, not a Sky employee. Find out more

@Kerryt89 wrote:

Hi my sky q box won't record or let me play recording items and keeps showing a blank screen


@Kerryt89 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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