0

Discussion topic: WiFi won't stay turned off when ethernet cable isattached

Reply
This message was authored by: Sterl

WiFi won't stay turned off when ethernet cable isattached

How do you prevent the WiFi turning itself back on when you turn it off in special settings ,turned off both 2.4 and 5 GHz in the advanced settings and confirmed  and then selected connect with ethernet cable . But each time I do it sells ts WiFi.. when I go back to the settings 001 then network.. both 2.4 and 5 are switched back on again.. how can I stop this happening ..as I want to connect via cable only .. please advise Tia 

Reply

All Replies

This message was authored by: MightyQuinn

Re: WiFi won't stay turned off when ethernet cable isattached

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sterl   unlikely I know, but you are selecting Confirm to save the changes?

Avatar for Sterl
Level 1 icon
Topic Author
This message was authored by: Sterl

Re: WiFi won't stay turned off when ethernet cable isattached

Yes I did confirm to save , but just goes back to the same .  

This message was authored by: Chodley

Re: WiFi won't stay turned off when ethernet cable isattached

Posted by a Superuser, not a Sky employee. Find out more

Weird. Heard about this happening to others but never figured out why. Mine definitely stays off. Luckily. Got any minis?

Avatar for Sterl
Level 1 icon
Topic Author
This message was authored by: Sterl

Re: WiFi won't stay turned off when ethernet cable isattached

No minis just main sky q box.. tried to do it about 60 plus times 

This message was authored by: oldfella

Re: WiFi won't stay turned off when ethernet cable isattached

Posted by a Superuser, not a Sky employee. Find out more

@Sterl wrote:

No minis just main sky q box.. tried to do it about 60 plus times 


Hi @Sterl 

You need to turn off the WiFi immediately after the Q box connects by Ethernet (not before)

Reply