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Discussion topic: WiFi keeps dropping out and mini boxes disconnect several times a day

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This message was authored by APetar79 This message was authored by: APetar79

WiFi keeps dropping out and mini boxes disconnect several times a day

WiFi keeps dropping out and mini boxes disconnect several times a day. An engineer came and hardwired our hub but that hasn't helped, then we recently changed to fibre broadband which we were told would help and the situation is even worse now, we consistently have no WiFi or WiFi is only accessible on one device. Please help we're currently paying for a service we can't use 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: WiFi keeps dropping out and mini boxes disconnect several times a day

Posted by a Sky employee

Hi @APetar79 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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