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Discussion topic: Wi-Fi poor with mini box

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This message was authored by: Nickeva67

Wi-Fi poor with mini box

I have Sky Broadband, Sky Q and 3x Sky mini boxes all connected with ethernet cables.

I thought the mini boxes acted as a Wi-Fi boosters?

One of the boxes is in the bedroom and the Wi-Fi is pretty poor.

Is there a way to check if the mini box is actually boosting the Wi-Fi?

 

Thanks

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This message was authored by: oldfella

Re: Wi-Fi poor with mini box

Posted by a Superuser, not a Sky employee. Find out more

@Nickeva67 wrote:

I have Sky Broadband, Sky Q and 3x Sky mini boxes all connected with ethernet cables.

I thought the mini boxes acted as a Wi-Fi boosters?

One of the boxes is in the bedroom and the Wi-Fi is pretty poor.

Is there a way to check if the mini box is actually boosting the Wi-Fi?

Thanks


Hi @Nickeva67 

For the best connectivity when all Q boxes are connected by Ethernet to your Router,   it is preferable to turn off all Q box WiFi. This then guarantees a stable Ethernet connection.

However turning off any Q box WiFi will also turn off it's Hotspot.

You can check if the WiFi is on or off in any Q box (main or mini) by going into the boxes hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 select.

Go to Network to check state of WiFi.

 

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