Weather affects dish

[neil+clements]

Where never it rains my sky picture becomes distorted and freezes.  Is it possible to get glass without buying the tv?

[MightyQuinn]

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@neil+clements wrote:

Where never it rains my sky picture becomes distorted and freezes.  Is it possible to get glass without buying the tv?

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Hi @neil+clements   Do you mean Sky Stream? If so then the answer is yes, Go to sky.com and select TV -> Stream and you will get a quote to change.

[Godfrey]

@neil+clements  Moderate local rainfall should only degrade your satellite signal by around 0.5 - 1.5 dB, and even a rare local cloudburst should just attenuate your satellite signal by around 3 dB for a few minutes, which is why the Televes H30 test meter used by all Sky engineers is programmed to test, and only then 'PASS' the satellite signals from every transponder, if the Link Margin (rain fade margin) is equal to, or exceeds 3.5 dB.

So, as you report that 'normal' rain regularly causes failure of your satellite reception, it is highly likely that the attendance of a Sky engineer could re-optimise your satellite dish reception, to the point where you should just loose reception during exceptionally heavy local cloudbursts once or twice a year, as long as your satellite dish has an unobstructed 'line of sight' view of the Astra 28.2 East satellite cluster that supplies your Sky satellite transponder signals.

Godfrey.