Watch from start does not work on some channels

[Spencer10]

Hi,

I have always used the watch from start button mainly on ugold, but now it does not work.  Sometimes it does not show up and sometimes it will but when I select it it does nothing.  Works ok on player though.  Any suggestions.  I have reset Q box.

[Tom-W19]

Hi @Spencer10 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147