Volume

[holliebetty]

Started last night & has happened a few times today where i have no volume but the program is still working . 
everything else is working fine.

is there a problem with the system or my sky q box. 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147