@Gill196 wrote:
It's says insert your viewing card and it's in the box but not working
Often this is solved by taking the card out, making sure the chip is clean with a lint free cloth and sited correctly (i.e. pushed in properly).
A power cycle of the box itself (unplug at the mains for 5 minutes) can also help.
If you still have issues, go to Home > Settings > System info, highlight your Viewing card number, select Setup on the right side, and choose the option to trigger a callback/refresh.
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