Viewing card

[Maple21]

I forgot to take my sky viewing card out when box was exchanged how do I get a new one. Sky assistant won't work

[Daniel0210]

@Maple21 

You aren't the first person to do that and won't be the last but you'll need to call Sky to order a replacement viewing card.

Saying nothing when the automation (bot) kicks in sometimes gets you to an agent.

[Maple21]

Tried and said nothing so it eventually ended the call

[MightyQuinn · Accepted solution]

Hi @Maple21   Your only option is to persevere, or use social media (below).

[MichaelCoote]

My viewing card is not authorised 

[Tracy19641]

We forgot to take our viewing card out when the sky W box was returned . How do we get a new one 

[Daniel0210]

@Tracy19641 

This isn't something the Community Messaging Team can help with so you'll need to call Sky to order a replacement viewing card.

Saying nothing when the automation (bot) kicks in sometimes gets you to an agent.