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Discussion topic: Viewing card

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This message was authored by: Keen1

Message posted on ‎27 May 2025 02:56 PM

Viewing card

I have stupidly left my viewing card when returning my old sky box. How do I get a new one?

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎27 May 2025 02:59 PM

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more

You'll need to call Sky...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Keen1

Message posted on ‎27 May 2025 03:16 PM

Re: Viewing card

I've been trying. How do' I get through?

 

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This message was authored by: PandJ2020

Message posted on ‎27 May 2025 03:20 PM

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more
@Keen1 wrote:

I've been trying. How do' I get through?

 

You'll need to persevere.  I believe saying nothing may connect you to a human.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Daniel0210

Message posted on ‎27 May 2025 03:23 PM

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Keen1 

As stated calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

 

The viewing card will be sent via Royal Mail so it'll take a few days. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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