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Discussion topic: Viewing before 6am

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This message was authored by: davidwoollin

Message posted on ‎29 Apr 2023 07:15 AM

Viewing before 6am

Anyone know why I cannot view sky before 6am?

My mini box cannot connect, no active server message is shown with a code.

After 6am it works fine

Looked in settings no information regarding viewing times

HELP NEEDED THANK YOU 

 

David Woollin
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎29 Apr 2023 07:19 AM

Re: Viewing before 6am

Posted by a Superuser, not a Sky employee. Find out more

@davidwoollin 

I presume you have Sky Q so I'll move your post to the appropriate board. See this link which will explain.

https://www.sky.com/help/articles/using-the-standby-settings  


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This message was authored by: Dallen9798

Message posted on ‎29 Apr 2023 08:40 AM

Re: Viewing before 6am

@davidwoollin 

 

You need to take your main box out of Eco mode.

 

On the main Q box go to Settings > Setup > Preferences > Standby mode > change it from Eco to either None or Active.

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