29 Apr 2023 07:15 AM
Anyone know why I cannot view sky before 6am?
My mini box cannot connect, no active server message is shown with a code.
After 6am it works fine
Looked in settings no information regarding viewing times
HELP NEEDED THANK YOU
29 Apr 2023 07:19 AM
Posted by a Superuser, not a Sky employee. Find out moreI presume you have Sky Q so I'll move your post to the appropriate board. See this link which will explain.
https://www.sky.com/help/articles/using-the-standby-settings
29 Apr 2023 08:40 AM
You need to take your main box out of Eco mode.
On the main Q box go to Settings > Setup > Preferences > Standby mode > change it from Eco to either None or Active.
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