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Discussion topic: VM connection issues

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This message was authored by: Ronj

VM connection issues

Made the mistake of recontracting with Sky instead of sorting constant wifi dropping issues affecting only SkyQ. HeyHo

Read somewhere setting a guest network for SkyQ only may help with the VM modem does anyone have any experience of this solving the issues.?

Qbox drops wifi 3 or 4 times a week, reconnecting quickly on reset but the mini box is a PIA to reconnect.

 

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This message was authored by: Danz994

Re: VM connection issues

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

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