Urgent - Engineer my sky app

[MrsChana]

Hi 

I have the my sky app and an engineer is ment to arrive 8-1pm

On the my sky app it says Visit Booked no engineer allocated on the section? is this normal as i have read up and they normally allocate the day before

has anykne had this issue before and did they turn up?

Havent had any call yet as of yet. 

Booked day off

[Tom-W19]

Hi @MrsChana 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147