Upgraded to Sky Q now cant download from catch up

[Whitley]

Where will the invite be? I have not received an invite, not sure where I should look

[oldfella]

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@Whitley wrote:

Where will the invite be? I have not received an invite, not sure where I should look

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Hi @Whitley 

I have escalated your post to Sky again. 
You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.

Look out for a chat bubble at the bottom of your screen inviting you to a chat
The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Whitley.

[Lisa-P1987]

We are still looking to help you @Whitley . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Whitley]

Hi, I have never seen an invite? I am still having frequent problems with Sky Q

[Whitley]

Where is the invite? Can you email me instead?