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Discussion topic: Update to UHD set top box

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This message was authored by snowy1985 This message was authored by: snowy1985

Update to UHD set top box

I am looking at updating my current set top box to a UHD as I want to be able to watch 2/3 minis at the same time.  but I can't see how to do it. 

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Update to UHD set top box


@snowy1985 wrote:

I am looking at updating my current set top box to a UHD as I want to be able to watch 2/3 minis at the same time.  but I can't see how to do it. 


You need to ring Sky. There may be an upgrade fee to pay. 

This message was authored by bob1234 This message was authored by: bob1234

Re: Update to UHD set top box

Posted by a Superuser, not a Sky employee. Find out more

@snowy1985Unfortunately you will only be able to watch 2 mini boxes simultaneously with even the latest Q boxes. If you do upgrade check carefully they have sent you the correct box and remember if they do a change by courier take your viewing card out of your box before you swap them.

You should be able to update your box via your existing box.

"If you have box model 32B0xx and want to upgrade your Sky box, visit the Shop section within the My account area on your Sky Q box for the latest offers."

Try this link to find out which box you have.
https://www.sky.com/help/articles/check-which-sky-q-box

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