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Discussion topic: Unknown tracker

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This message was authored by: LSKYHELP

Unknown tracker

My tv keeps popping up with a message saying I know tracker and then the message goes away. It happens every 30 minutes? Does anyone know what that's about ? Thanks in advance 

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This message was authored by: GD1

Re: Unknown tracker

Posted by a Superuser, not a Sky employee. Find out more

@LSKYHELP  That does not sound like any message a Sky Q box would display so would be your TV displaying this.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: LSKYHELP

Re: Unknown tracker

Hi it was definitely sky q

This message was authored by: Daniel0210

Re: Unknown tracker

Posted by a Superuser, not a Sky employee. Find out more

@LSKYHELP 

I've never heard of that occurring either. Perhaps take a photo the next time it appears and post the image on this thread. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Invisiblename

Re: Unknown tracker

Posted by a Superuser, not a Sky employee. Find out more

@LSKYHELP wrote:

Hi it was definitely sky q


How can you tell it was from the Sky system?  As suggested, post a photo for clarity

I am just another Sky customer!
This message was authored by: TimmyBGood

Re: Unknown tracker

Posted by a Superuser, not a Sky employee. Find out more

The internet says "Unknown tracker" is an upcoming Android feature.

 

https://www.androidauthority.com/unknown-tracker-alerts-3328891/ 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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