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Discussion topic: Under bank fraud and sky tv been cut off after inwas told my account was put on hold till 6 july whe

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Message posted on ‎28 Jun 2023 02:35 PM

Under bank fraud and sky tv been cut off after inwas told my account was put on hold till 6 july whe

My sky tv has been cut off when my account was put back on and placed on hold yill 6 july when my bank fraud was sorted out 

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Message posted on ‎28 Jun 2023 02:37 PM

Re: Under bank fraud and sky tv been cut off after inwas told my account was put on hold till 6 july

Posted by a Superuser, not a Sky employee. Find out more

@Pppppplllllaaa  You're not talking to Sky Customer services via the forum and as far as we are aware advisers cannot put a hold on the account, so if payments are not made services will be restricted.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Message posted on ‎28 Jun 2023 02:38 PM

Re: Under bank fraud and sky tv been cut off after inwas told my account was put on hold till 6 july

Posted by a Superuser, not a Sky employee. Find out more

@Pppppplllllaaa 

Restrictions are automatic and as far as we're aware cannot be overridden even if an agent tells you otherwise. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
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Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Pppppplllllaaa

Message posted on ‎28 Jun 2023 02:39 PM

Re:der bank fraud and sky tv been cut off after inwas told my account was put on hold till 6 july

Yes and i spoke with someone on the phone about this and theybsorted so i have my sky 

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This message was authored by: Daniel0210

Message posted on ‎28 Jun 2023 02:40 PM

Re: Re:der bank fraud and sky tv been cut off after inwas told my account was put on hold till 6 jul

Posted by a Superuser, not a Sky employee. Find out more
@Pppppplllllaaa wrote:

Yes and i spoke with someone on the phone about this and theybsorted so i have my sky 

@Pppppplllllaaa 

So if your services are restored I'm not sure what your question is? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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