0

Discussion topic: Unable to sign up

Reply
This message was authored by: Cookie2020

Unable to sign up

Ok so, a few years ago I had a problem with sky in that the sound wasn't in sync with the movement on screen. After 3 engineer visits and 2 box changes I cancelled the contract and returned the boxes to them. They maintained they never got the boxes and we entered into protracted communication with me producing the certificate of posting and it ended in me making a complaint. 

fast forward to present day and I want to sign up for Sky again. I can log into my account but when I go to buy, everytime it moves to a "technical difficulties" screen. Is my account blocked? Will it ever be unblocked?

 

I don't owe them any money as far as I know. I haven't received anything from them, so I'm at a loss.

 

Thank you

Reply

All Replies

This message was authored by: Daniel0210

Re: Unable to sign up

Posted by a Superuser, not a Sky employee. Find out more

@Cookie2020 

Sky Q is now only available to order by calling Sky. It can't be ordered any other way. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply