Discussion topic: Unable to sign up
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Message posted on 03 Sep 2026 12:19 AM
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Unable to sign up
Ok so, a few years ago I had a problem with sky in that the sound wasn't in sync with the movement on screen. After 3 engineer visits and 2 box changes I cancelled the contract and returned the boxes to them. They maintained they never got the boxes and we entered into protracted communication with me producing the certificate of posting and it ended in me making a complaint.
fast forward to present day and I want to sign up for Sky again. I can log into my account but when I go to buy, everytime it moves to a "technical difficulties" screen. Is my account blocked? Will it ever be unblocked?
I don't owe them any money as far as I know. I haven't received anything from them, so I'm at a loss.
Thank you
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Message posted on 03 Sep 2026 03:27 AM
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Re: Unable to sign up
Sky Q is now only available to order by calling Sky. It can't be ordered any other way.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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