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Discussion topic: Unable to see sky programs or watch recorded

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This message was authored by: Andrewkevan

Unable to see sky programs or watch recorded

We have been having a lot of picture freezing and distortion over the last week and last night all of our boxes including SkyQ and 3 mini boxes kept giving us errors telling that the  mini boxes were not being recognized by the Sky Q box , we have switched off all boxes and all our modem and today 2 of my mini boxes are still not working I cannot see lives or recorded events

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This message was authored by: PandJ2020

Re: Unable to see sky programs or watch recorded

Posted by a Superuser, not a Sky employee. Find out more

Are there any errors on the main box, particularly around hard disk?

 

A failed/failing HD will affect all boxes.

I am just another Sky customer and my views are my own even if you don't like the answers
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