0

Discussion topic: Unable to access recordings….”please wait” message on screen but never changes…. Help

Reply
This message was authored by Ian157157 This message was authored by: Ian157157

Unable to access recordings….”please wait” message on screen but never changes…. Help

I have all other devices available but no access to recordings. I have turned off at mains for a time and reset as instructed. Remote re-paired with tv and no change

Reply

All Replies

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Unable to access recordings….”please wait” message on screen but never changes…. Help

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Unable to access recordings….”please wait” message on screen but never changes…. Help

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion