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Discussion topic: Unable to access correct Netflix account
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This message was authored by: MetalM
Message posted on 13 Aug 2023 03:17 PM
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Unable to access correct Netflix account
I pay for Netflix as part of my sky bundle. After not watching any TV for a couple of months I put my Sky Q back on but it is now linked to a Spanish speaking persons account. I tried to log into my Netflix account online but it looks like I don't have an account with them and I'm getting asked to sign up again.
How can I get wrong account removed and mine reinstated?
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Aug 2023 04:10 PM
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Re: Unable to access correct Netflix account
It sounds like your Netflix account may have been hacked. Try the advice in @nolte's post here: https://helpforum.sky.com/t5/Sky-Q/Netflix-account-hacked/m-p/4127597#M539387
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