Unable to access YouTube

[Jaq]

• Can you please advice me on how I can get YouTube on my TV. I have been onto my internet provider and they say I need to speak to someone at Sky as they have run checks and there isn't a problem with their end. I used to get YouTube but since I have changed to digital (Eero) I have not been able to get YouTube.

[PandJ2020]

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@Jaq wrote:Can you please advice me on how I can get YouTube on my TV.

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Not sure why you'd need to speak to Sky for a problem with your TV?  Have you updated the connectivity settings on your TV to connect to the internet?

If you've installed a mesh then Q boxes are unlikely to stay connected unless connected via ethernet.