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Discussion topic: Unable to access YouTube

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Jaq
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This message was authored by Jaq This message was authored by: Jaq

Unable to access YouTube

‎29 Aug 2023 05:22 PM

  • Can you please advice me on how I can get YouTube on my TV. I have been onto my internet provider and they say I need to speak to someone at Sky as they have run checks and there isn't a problem with their end. I used to get YouTube but since I have changed to digital (Eero) I have not been able to get YouTube.
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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Unable to access YouTube

‎29 Aug 2023 05:42 PM - last edited: ‎29 Aug 2023 05:43 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jaq wrote:

 

Can you please advice me on how I can get YouTube on my TV.

Not sure why you'd need to speak to Sky for a problem with your TV?  Have you updated the connectivity settings on your TV to connect to the internet?

 

If you've installed a mesh then Q boxes are unlikely to stay connected unless connected via ethernet.

I am just another Sky customer and my views are my own
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