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Discussion topic: UHD

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This message was authored by: John221183

UHD

Hi

do you have to pay extra for UHD? I don't have the option to select it 

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This message was authored by: MightyQuinn

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

Hi @John221183   Do you have a UHD box 32Bxxx and yes you need a UHD subscription to view it. If you cannot select it then I suspect you have a HD only box 32Cxxx.

This message was authored by: TimmyBGood

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

@John221183 wrote:

 

do you have to pay extra for UHD? 


Yes.

 

As @MightyQuinn indicates, there's a model.of main Q box from 2016 which doesn't have a UHD video chipset.  UHD actually only became default hardware in late 2019.

 

No Q Mini box can output UHD.

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This message was authored by: PandJ2020

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

And a HD sub is a prerequisite too.

I am just another Sky customer and my views are my own even if you don't like the answers
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