31 Aug 2023 09:16 PM
31 Aug 2023 09:22 PM
Posted by a Superuser, not a Sky employee. Find out more@Uz99 With such little information it will be almost impossible to help.
Is it your actual TV that isn't working or your Sky box?
What is actually happening when you try to use your TV or box?
What Sky service do you have?
If it's the box that isn't working have you tried rebooting it?
31 Aug 2023 09:46 PM
Sky q box - no picture or sound but box light is green
31 Aug 2023 09:52 PM
My family will beat me up if I don't fix this. They can't survive without tv. No picture but box light cones on green. Box is making an unusual regular noise
31 Aug 2023 10:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@daveNOS wrote:
If it's the box that isn't working have you tried rebooting it?
31 Aug 2023 10:09 PM
How do I reboot?
01 Sep 2023 08:13 AM
Posted by a Superuser, not a Sky employee. Find out more
@Uz99 wrote:
How do I reboot?
@Uz99
By putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
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