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Discussion topic: Tv

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This message was authored by: Sacha+wand

Tv

No tv programmes are listing 

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This message was authored by: Daniel0210

Re: Tv

Posted by a Superuser, not a Sky employee. Find out more

@Sacha+wand 

What are you seeing when you try to view the epg? 


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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This message was authored by: oldfella

Re: Tv

Posted by a Superuser, not a Sky employee. Find out more

@Sacha+wand wrote:

No tv programmes are listing 


Hi @Sacha+wand 

Try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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