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This message was authored by: Amy11232

Message posted on ‎06 Jun 2023 03:08 PM

Tv

My sky box doesn't let me download certain programs when I know it should in sd 

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This message was authored by: nigea99 Answer

Message posted on ‎06 Jun 2023 03:13 PM

Re: Tv

Posted by a Superuser, not a Sky employee. Find out more
@Amy11232 wrote:

Press red to upgrade yet it's just a channel 5 program and I'm trying to download it in sd not hd 

hi @Amy11232 

 

Have you set your download preference to SD ?
Main Menu -> Settings -> Setup -> Preferences

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This message was authored by: Daniel0210

Message posted on ‎06 Jun 2023 03:09 PM

Re: Tv

Posted by a Superuser, not a Sky employee. Find out more
@Amy11232 wrote:

My sky box doesn't let me download certain programs when I know it should in sd 

@Amy11232 

What, if any, message are you seeing when you try? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Amy11232

Message posted on ‎06 Jun 2023 03:11 PM

Re: Tv

Press red to upgrade yet it's just a channel 5 program and I'm trying to download it in sd not hd 

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Avatar for nigea99
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Superuser
This message was authored by: nigea99 Answer

Message posted on ‎06 Jun 2023 03:13 PM

Re: Tv

Posted by a Superuser, not a Sky employee. Find out more
@Amy11232 wrote:

Press red to upgrade yet it's just a channel 5 program and I'm trying to download it in sd not hd 

hi @Amy11232 

 

Have you set your download preference to SD ?
Main Menu -> Settings -> Setup -> Preferences

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This message was authored by: Amy11232

Message posted on ‎06 Jun 2023 03:15 PM

Re: Tv

Just done that, it still doesn't work 

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Message posted on ‎06 Jun 2023 03:16 PM

Re: Tv

Oh yes it does!! Amazing. Thank you 

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