Discussion topic: Tv won’t work

This message was authored by: Cath_sayer · ‎06 Aug 2023

Tv will connect to Wi-Fi but not to the server

This message was authored by: GD1 · ‎06 Aug 2023

@Cath_sayer You say TV, do you mean your Sky Q box, what happens when you watch On demand content?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Cath_sayer · ‎06 Aug 2023

Says there is no satellite signal so nothing is working

This message was authored by: GD1 · ‎06 Aug 2023

@Cath_sayer If you work through the link below and go through to the end if the issue isn't resolved you should be able to book an engineer.

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Tv won’t work

Tv won’t work

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