Tv services are being restored

[Will96]

Hi there, my tv has said 'Tv services are being restored' for the past 3 days however it says on the same screen this should take no more than 2 hours

[Sparkyg11]

Mine has said the same for the last few days and over a week since I paid my overdue bill.  How do I get a hold of someone without waiting 40 minutes on hold???