Tv no signal

[douche24]

My sky TV has not worked for days. I have tried everything and nothing is working.

[nigea99]

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@douche24 wrote:
My sky TV has not worked for days. I have tried everything and nothing is working.

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hi @douche24 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q


If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

[Daniel0210]

@douche24 

Just to point out, 'no signal' and 'no satellite signal' are different. 

”No signal” messages tend to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.

With a “no satellite signal” error message, check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely either;
▫️a dish misalignment,
▫️a failing LNB (on the arm of the dish),
▫️water getting into the cabling,
▫️very heavy rain or
▫️snow on the dish/LNB in winter
so follow the advice from @nigea99