Tv isn’t working

[Ben5280]

The menu is showing on the screen but nothing is playing 

WiFi and sky box have both been turned off and back on

[Greenfingers001]

Hi there @Ben5280 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Ben5280 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Clairejow22]

Red dot on box and blue q spinning 

[Clairejow22]

Says no signal blue q slow flashing on and off and red dot displaying