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Discussion topic: Trying to book an engineer!

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Feduprobert
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This message was authored by Feduprobert This message was authored by: Feduprobert

Trying to book an engineer!

‎29 Oct 2023 01:38 PM

Having done all the checks and resets several times, over the few weeks, I can still not use my second TV via the mini Q box. A service I am paying for. I have tried on line booking an engineer whick is what the system tells me I need to do. I have called three different numbers, tried the on line help and now this forum and am now also in a queue to try and book an engineer. Please help me book an engineer. It shouldn't be this difficult.

 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Trying to book an engineer!

‎29 Oct 2023 02:04 PM

Posted by a Superuser, not a Sky employee. Find out more
@Feduprobert wrote:

and am now also in a queue to try and book an engineer. 

@Feduprobert 

Stay in that queue and persevere on the phone. That will bethe route you need to take. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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