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Discussion topic: Trying to activate Disney+

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This message was authored by: DawnHowes

Trying to activate Disney+

I have received a letter to cancel Disney +, I have activated it but not showing in my sky package, However, I can actually get into my Disney + to watch. I need some help with this

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This message was authored by: stereohaven

Re: Trying to activate Disney+

Posted by a Superuser, not a Sky employee. Find out more

@DawnHowes wrote:

I have received a letter to cancel Disney +, I have activated it but not showing in my sky package, However, I can actually get into my Disney + to watch. I need some help with this


Hi @DawnHowes 

 

I'm not sure I understand exactly what the issue is here, can you clarify so we can try and help? 

 

I don't understand why you got a letter to cancel Disney+ (did you mean activate?), I get that you can log in and see stuff via the app, but if it is not on your Sky package, are you paying directly?

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