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Discussion topic: Trouble with voice control on sky Q remote

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This message was authored by: Es31

Trouble with voice control on sky Q remote

Ok I hope I'm not going crazy. I like to use subtitles occasionally as some programmes are badly spoken or some accents can be difficult to follow. However I don't like subtitles on live programmes as the subtitles are behind. I always use voice control to switch subtitles on and off and I heard a voice say. I love you too through the remote. Yes I am shocked. I paused the tv to tell my husband and the through the remote something said some numbers ending in 7. My husband heard that and equally as surprised as i am. Anyone had a similar experience or could suggest a technical reason?

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This message was authored by: Brill+Gill

Re: Trouble with voice control on sky Q remote

Posted by a Sky employee

Hi @Es31, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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