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Discussion topic: Trouble with my SkyQ box
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This message was authored by: Koko41
Message posted on 02 Jul 2026 04:21 PM
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Trouble with my SkyQ box
I turned on my TV and Sky box, but even though Sky box is on, it isn't showing anything other than 'Check Device Power'.
I have turned the power on and off, but got the same result. What could be the problem?
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This message was authored by: Laing1
Posted by a Superuser, not a Sky employee.
Find out more
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 02 Jul 2026 04:47 PM
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Re: Trouble with my SkyQ box
@Koko41 wrote:
I turned on my TV and Sky box, but even though Sky box is on, it isn't showing anything other than 'Check Device Power'.
I have turned the power on and off, but got the same result. What could be the problem?
@Koko41 that sound like a message from your TV is the TV on the correct HDMI source
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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