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Discussion topic: Trouble with my SkyQ box

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This message was authored by: Koko41

Trouble with my SkyQ box

I turned on my TV and Sky box, but even though Sky box is on, it isn't showing anything other than 'Check Device Power'.

 

I have turned the power on and off, but got the same result. What could be the problem?

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This message was authored by: Laing1

Re: Trouble with my SkyQ box

Posted by a Superuser, not a Sky employee. Find out more

@Koko41 wrote:

I turned on my TV and Sky box, but even though Sky box is on, it isn't showing anything other than 'Check Device Power'.

 

I have turned the power on and off, but got the same result. What could be the problem?


@Koko41 that sound like a message from your  TV is the TV on the correct HDMI source


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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