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Discussion topic: Today issue

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Avatar for Pmc1
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This message was authored by: Pmc1

Message posted on ‎28 Oct 2024 05:50 PM

Today issue

No picture on sky mini box and recordings not working 

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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎28 Oct 2024 06:14 PM

Re: Today issue

Posted by a Superuser, not a Sky employee. Find out more

@Pmc1 Thats not a Sky broadband issue(the section where you posted), try posting again in the Sky Q section.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎28 Oct 2024 06:30 PM

Re: Today issue

Posted by a Superuser, not a Sky employee. Find out more

@Pmc1 

I've moved your post to Sky Q.,


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Laing1

Message posted on ‎28 Oct 2024 06:31 PM

Re: Today issue

Posted by a Superuser, not a Sky employee. Find out more
@Pmc1 wrote:

No picture on sky mini box and recordings not working 

@Pmc1 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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