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Discussion topic: Tnt hd not working

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This message was authored by Dmessiah This message was authored by: Dmessiah

Tnt hd not working

Hi my tnt hd is not working says to watchbchannel I need to upgrade.but I have the channels I can watch on sd and uhd but not hd.iv read that satellite might need tweeking
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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Tnt hd not working

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
Dmessiah
Topic Author
This message was authored by Dmessiah This message was authored by: Dmessiah

Re: Tnt hd not working

Still not fixed. Each time I put in watch wrong noone answers for hours then chat is closed.iv no tnt hd and I'm paying for it

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Tnt hd not working

Posted by a Superuser, not a Sky employee. Find out more

@Dmessiah 

Is the chat invite from the Messaging Team still live? You only have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

edit: @Dmessiah your other thread and posts have been deleted to prevent duplicate replies as you have this active thread. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Dmessiah
Topic Author
This message was authored by Dmessiah This message was authored by: Dmessiah

Re: Tnt hd not working

There is no bubble for chat.still awaiting an answer

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Tnt hd not working

Posted by a Superuser, not a Sky employee. Find out more

@Dmessiah 

Unless you want the issue re-escalating you will need to call Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Dmessiah
Topic Author
This message was authored by Dmessiah This message was authored by: Dmessiah

Re: Tnt hd not working

Ok thanks 

Very confusing these posts 

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