There is no volume from my mini box

[John104]

There is no volume from my sky mini box which is still under warranty, I have swapped TVs and this did not resolve the issue

[nigea99]

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@John104 wrote:

There is no volume from my sky mini box which is still under warranty, I have swapped TVs and this did not resolve the issue

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hi @John104 

Please can I suggest you check that the setting in :

Home - Settings - Setup - Audio Visual

Digital audio output HDMI

is set to Normal 

If it is,  try toggling it to Dolby Digital then exit & then go back and set to Normal again

[MightyQuinn]

Hi @John104   The Mini box (also the Main box as well) does not have any volume control or in fact any sound output. The sound is from your TV or AV Amp.

[MightyQuinn]

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@John104 wrote:

my sky mini box which is still under warranty

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Hi @John104   Your Mini box doesn't need a warranty because it has been loaned to you and Sky will support it, because they own it.