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Discussion topic: Technical problem

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This message was authored by M33lny This message was authored by: M33lny

Technical problem

Just had sky Q fitted 

the main box is working 

the mini box shows thenicak fault please try later on all channels 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Technical problem

Posted by a Superuser, not a Sky employee. Find out more

@M33lny wrote:

Just had sky Q fitted 

the main box is working 

the mini box shows thenicak fault please try later on all channels 


@M33lny Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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