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Discussion topic: Technical fault with Sky Q

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Avatar for Josser1964
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This message was authored by: Josser1964

Message posted on ‎07 Jun 2023 01:43 PM

Technical fault with Sky Q

I have this error message on both TV's:

 

Sorry, because of a technical issue, you’re currently experiencing a limited service. Please be assureed that we're working hard to fix the problem. 

 

I have no issues with the Wi-Fi

 

Ive been trying to contact SKY and on hold now, but waiting times are high! 😔

Has anyone had this message before? 
TIA 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎07 Jun 2023 01:47 PM

Re: Technical fault with Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Josser1964 

I believe some Sky Glass customers are seeing this but this is the first mention on the Sky Q board.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: GD1

Message posted on ‎07 Jun 2023 01:48 PM

Re: Technical fault with Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Josser1964  Is this with Sky Q????

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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