Technical fault on Channel 5

[Trish00]

For the last few days our TV is showing a blue screen saying that there is a technical fault with Channel 5 and its derivatives (e.g. 5+1). I've tried rebooting, updating the software etc. to no avail. Has anyone else experienced, and fixed this issue, or can give advice? Please note, I am not overly technical! Thanks in advance.

[lainys]

Hi there @Trish00 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[Maniatore2006]

Today is for me the First day in that i revive Channel 5 HD Again since the Change to DVB-S2.

I hope they have increased the Sending Power, and it stays so.