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Discussion topic: Technical Fault

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Nic61
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This message was authored by Nic61 This message was authored by: Nic61

Technical Fault

‎20 Oct 2023 08:56 PM

Hi 

 

Both Sky Q minis show a technical fault

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: Technical Fault

‎20 Oct 2023 09:22 PM

Posted by a Superuser, not a Sky employee. Find out more
@Nic61 wrote:

Hi 

 

Both Sky Q minis show a technical fault

@Nic61 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

reboot reach mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Nic61
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This message was authored by Nic61 This message was authored by: Nic61

Re: Technical Fault

‎20 Oct 2023 09:53 PM

Thanks for rescuing. I've actually tried that and also factory reset  both mini boxes. New ones being sent out now.

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