Tech issue on all channels

[Ash196]

For a week now the tv has worked intermittently.  It is pixelating and then eventually the screen goes blank and 'There is a technical issue with this channel' appears.  This is on all channels, but the tv schedule still appears and I can watch recordings and apps.  Sometimes the screen goes blue and the tv schedule disappears too.  I have rebooted the router and the sky q box.  I have also done a soft reset on the sky q box to no avail.

[oldfella]

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@Ash196 wrote:

For a week now the tv has worked intermittently.  It is pixelating and then eventually the screen goes blank and 'There is a technical issue with this channel' appears.  This is on all channels, but the tv schedule still appears and I can watch recordings and apps.  Sometimes the screen goes blue and the tv schedule disappears too.  I have rebooted the router and the sky q box.  I have also done a soft reset on the sky q box to no avail.

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Hi @Ash196 

Work through the following link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

[Ash196]

I have already followed this, but thank you

[oldfella]

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@Ash196 wrote:

I have already followed this, but thank you

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Hi @Ash196 

If you have been through the link and haven't solved your issue then there is a conclusion!