TNT

[JayneSwarbs]

Hi, we are unable to view TNT, the error has been for weeks. The on screen message is 

this channel is currently affected by a problem with your satellite signal. 

I have tried all help advice with no improvement. Please help 

thanks 

jayne 

[oldfella]

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@JayneSwarbs wrote:

Hi, we are unable to view TNT, the error has been for weeks. The on screen message is 

this channel is currently affected by a problem with your satellite signal. 

I have tried all help advice with no improvement. Please help 

thanks 

jayne 

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Hi @JayneSwarbs 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

[Daniel0210]

@JayneSwarbs 
If you’re seeing a “no satellite signal” message check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely a dish misalignment or possibly a failing LNB (on the arm of the dish) so check the troubleshooting on the link provided above.

It’s worth noting that a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. TNT seems to be one of the first channels affected.