TNT Sports

[BARRYHet]

I have upgraded to receive TNT sports to watch French Open Tennis and other sports. It works on my TV. TNT says to access sports through the Discovery plus app. Although this works on the tv app, the discovery plus app on my ipad says you "do not have access to this resource", even though I am logged into the same account. Sky customer services say it it a problem with Discovery plus "a third party provider" but it is Sky who are taking my money!!!! (£31 per month). Is there a way to resolve this?

[nigea99]

---

@BARRYHet wrote:
I have upgraded to receive TNT sports to watch French Open Tennis and other sports. It works on my TV. TNT says to access sports through the Discovery plus app. Although this works on the tv app, the discovery plus app on my ipad says you "do not have access to this resource", even though I am logged into the same account. Sky customer services say it it a problem with Discovery plus "a third party provider" but it is Sky who are taking my money!!!! (£31 per month). Is there a way to resolve this?

---

hi @BARRYHet 

Not too sure I can help but a couple of things

The first thing I suggest is that you fully logout of the iPad app and then log back in.

Once back in double check the account and check that it says somthing like 'Contact Sky to manage your subscription'

[stereohaven]

---

@BARRYHet wrote:
I have upgraded to receive TNT sports to watch French Open Tennis and other sports. It works on my TV. TNT says to access sports through the Discovery plus app. Although this works on the tv app, the discovery plus app on my ipad says you "do not have access to this resource", even though I am logged into the same account. Sky customer services say it it a problem with Discovery plus "a third party provider" but it is Sky who are taking my money!!!! (£31 per month). Is there a way to resolve this?

---

I would delete the app and reinstall for starters, then if you still have an issue, check out the discovery+ help centre where you can also reach out to them directly.

Sky staff are very limited with what they can do on third party apps and will almost always refer you to the app provider for help. It's not really relevant who you pay, there is only so much they can do for an app they didn't build being used on hardware that isn't theirs.