Syy q box keeps loosing internet connection

[Jean118]

Every week or two my box looses internet connection and i have to put password in again

[Danz994]

Hi there @Jean118 Thanks for your first post on the Community forum.

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[Jean118]

Also keeps disconecting from apps like netflix and chanel 4