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Discussion topic: System Update - how to access or go to Next Time

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Avatar for phc3
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This message was authored by: phc3

Message posted on ‎01 Apr 2025 12:04 PM

System Update - how to access or go to Next Time

System Update has appeared on screen from 00228 to PO220. Cannot get any response using remote to either accept or choose Next Time. Husband has dementia and has tv on at all times - cannot remove message so cannot watch anything. Help!

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎01 Apr 2025 12:12 PM

Re: System Update - how to access or go to Next Time

Posted by a Superuser, not a Sky employee. Find out more

That will be the TV and not Sky...

 

Use the TV remote.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Apr 2025 12:13 PM

Re: System Update - how to access or go to Next Time

Posted by a Superuser, not a Sky employee. Find out more

@phc3 

Not a message I'm familiar with. Could it be generated from your TV rather than Sky box? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: xenon81

Message posted on ‎01 Apr 2025 12:31 PM

Re: System Update - how to access or go to Next Time

Yes that's a message from the TV and not the Sky box. Use the TV's own remote to clear it. 

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