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Discussion topic: Sudden changes to Netflix profile
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This message was authored by: Paul73
Message posted on 29 Jul 2024 07:36 PM
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Sudden changes to Netflix profile
Went into Netflix through Sky Q as normal. All family profiles have disappeared and the language is Spanish. Any help appreciated
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This message was authored by: oldfella
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Jul 2024 07:49 PM
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Re: Sudden changes to Netflix profile
@Paul73 wrote:
Went into Netflix through Sky Q as normal. All family profiles have disappeared and the language is Spanish. Any help appreciated
Looks like you have been hacked @Paul73
Check the answer in the following thread
https://helpforum.sky.com/t5/Sky-Q/Netflix-account-hacked-with-locked-profile/m-p/4379201#M592342
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